UIT Alert: December 20th Maintenance

    Current Status

    ResolvedResolved - December 20th Maintenance

    Affected Services

    • Computer Account Management
    • CMS (Cascade Server)
    • Backup Service
    • FAMIS

    Event Updates

    IssueDecember 20th Maintenance
    December 17, 2014 , 4:50 PM

    On Saturday, December 20, 2014, University Information Technology will be performing maintenance on storage array that will affect many critical services. 

    The maintenance window is scheduled from Midnight until 6:00 AM.

    The following services WILL BE UNAVAILABLE during the maintenance window:

    All Remedy Services – Account and Alias creations/resets/disables/etc

    UIT Password Wizard (www.uh.edu/password)

    PeopleSoft Password Resets (www.uh.edu/password or other links that lead to the reset page)

    UIT Support Case Management (www.uh.edu/infotech/support-case)

    Computer Account Management (CAM) (www.uh.edu/password)

    IP Address Requests (www.uh.edu/infotech/ip-dns)

    TSM Request Management (http://www.uh.edu/infotech/services/backup/service-request/index.php)

    SRLH (Fixit) IT Support (https://ssl.uh.edu/wtsc_apps/uh_housing/resident_it_support/index.php)

    Urgent Repair Cases (https://ssl.uh.edu/wtsc_apps/infotech/tickets/police/index.php)

    CMS (http://cms.uh.edu)

    Listserv services

    Blogs.uh.edu

    The following critical services will be available:

    AccessUH (http://accessuh.uh.edu)

    PeopleSoft Applications (except Password Reset):

                   myUH

                   HRMS

                   CS

                   Financials

    ResolvedResolved - December 20th Maintenance
    December 20, 2014 , 7:41 AM
    Storage array firmware upgrade has completed.